We redefine the shopping experience

We simplify Tax Free, facilitate payments, and help businesses take advantage of the Chinese market.

We are partners with key players

who we are

Stamp is the platform that transforms
international visits into real sales.

Real Tax Free

VAT excluded at the point of sale, with zero friction.

For merchants: More conversion, more margin, 
more simplicity.

Chinese Growth Suite

Direct visibility and activation for Chinese tourists.

For merchants: More conversion, more margin, 
more simplicity.

why it matters

Europe is seeing record 
international demand

More visitors, more opportunity

Europe is receiving more visitors than ever. With high purchasing power and price sensitivity.

Change in expectations

In the face of changes in economic distribution, they expect clear accessibility and economic competitiveness.

More visitors, morA distinct consumere opportunity

They are a global visitor. Mostly cash-based. Price-sensitive, comparative and highly value-driven.

The real opportunity

It’s not about more traffic. It’s about activating conversion at the exact moment of purchase decision.

Stamp activates that potential 
with clear, digital incentives at the exact moment of decision.

how it works

How to activate international conversion

01

Merchant registration

Quick registration via sign-up. With your company's general information, we will contact you to request the Otello and InfoCert certificate.
02

In store activation

Simply ask a sales assistant to generate a Tax-Free invoice.The discount will be applied immediately at the moment of purchase.
03

Automatic real-time validation

When the invoice is validated at customs the preauthorization is canceled. In case of rejection, the pre-authorization is executed and the total amount returns to the merchant.
01

Merchant registration

Quick registration via sign-up. With your company's general information, we will contact you to request the Otello and InfoCert certificate.
02

In-store activation

Simply ask Maester a question about your data, and it will provide instant reports, clear insights and actionable recommendations.
03

Automatic real-time validation

When the invoice is validated, the pre-authorization is canceled. In case of rejection, the pre-authorization is executed and the total amount returns to the merchant.

solutions

Transform your business with our integrated and advanced AI solutions.

SOLUTION

Real Tax Free

Higher conversion and higher tickets.
Simple operation and 100% digital.
Total control and less friction.

VAT is removed at the time of purchase, unlocking decisions that were previously delayed or did not occur.

SOLUTION

Chinese Growth Suite

Direct access to high-spending Chinese travelers.
Integrated presence across WeChat, Alipay+ and local digital ecosystems.
Drive-to-store activation with measurable conversion.

We attract, activate and convert Chinese visitors through local platforms, social engagement and integrated payment experiences, turning digital visibility into in-store revenue.

SOLUTION

Alternative Payments

+15 international wallets integrated.
Frictionless payment in-store and online.
Faster checkout and higher conversion.

Tourists pay with the methods they trust from their home country, reducing payment friction and increasing the likelihood of purchase.

success stories

Real-world money workflows 
for every stage and scale

“When these fans visit us, they want to take a souvenir of their team with the VAT discount and paying with their usual payment method.”
Read More
"Empowering businesses in southern Europe to serve global customers, eliminating friction in the payment process and activating tax free as a real purchase incentive."
Read More

Trusted By

The strength of our ecosystem

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why choose us

Solutions that connect businesses and travelers

Total Transparency

We eliminate hidden fees and ensure that tourist rights are respected. We provide clarity for travelers and a process that is easy for merchants to implement.

Trust for Merchants and Tourists

We give complete control to merchants and security to travelers, ensuring a fast and reliable experience.

Tailored Solutions for Every Business

Our tools tailored to each business help increase sales, improve customer satisfaction, and facilitate conversion at the point of sale.

Questions?
We’re glad you asked.

What is the difference between Real TaxFree and traditional Tax Refund systems?

The main difference lies in when the tourist receives the savings and who controls the process:


  • Real TaxFree (STAMP): The VAT saving is applied instantly at the moment of purchase. There are no upfront payments, no airport queues, and the store maintains full control of the process. It is digital, fast, and fully transparent.
  • Traditional Tax Refund: The tourist pays the full VAT and must later request a refund at the airport. This involves paperwork, queues, high commissions, and long waiting times (weeks or months).

Stores have little visibility and less control.
In short: Real TaxFree delivers instant savings and a premium experience, while traditional Tax Refund relies on late refunds and physical processes.

What happens if the tourist does not validate their purchase when leaving the country?

If the traveler does not validate their purchase at customs, the store is not exposed to any risk.
 STAMP automatically reverses the VAT exemption in compliance with fiscal regulations, ensuring the VAT is accounted for correctly. The entire process is handled digitally, with no additional action required from the merchant.

How are TaxFree invoices issued? How does the process work?

STAMP works as a commercial tool for the business, allowing the customer to pay without VAT without affecting the store’s net revenue. Everything is managed through the Merchant Portal, where the store validates the purchase and STAMP automatically generates the required digital documentation. STAMP acts as the risk-bearing entity for the business, ensuring that the VAT is fully secured at all times.

Why do I need a specific strategy for Chinese tourists?

Chinese tourists use a different digital ecosystem than Western travelers.
 Google, Instagram, or WhatsApp are not part of their usual discovery and purchasing process.
If a brand is not present on platforms like:

  • Xiaohongshu
  • WeChat
  • Douyin

…then for them, the brand essentially doesn’t exist during their trip.

How does the service help attract Chinese tourists to my store?Do I need to manage Chinese social media internally?

STAMP manages the entire strategy, content creation, and presence within the Chinese digital ecosystem, helping tourists discover, consider, and choose your store, without adding workload to your team.



STAMP handles everything from strategy and content to daily management of your presence across the Chinese digital ecosystem minimizing operational burden for the retailer.

Does this require operational changes in-store?

Minimal. Payment integration and digital tools are designed to work within your existing store operations without adding complexity for staff.

We work across three stages of the customer funnel:

  1. Awareness: We help tourists discover your brand before and during the trip through Chinese social media platforms.
  2. Consideration: We integrate your brand into their ecosystem via.
  • Official Accounts
  • Localized websites
  • MiniPrograms
  1. Conversion: We allow tourists to pay using their usual methods, such as:
  • Alipay+
  • WeChat Pay