for shoppers

Pay without VAT and skip the Tax Refund process

With Stamp, you get the VAT amount discount directly at checkout. No queues, no refund.

Start shopping

How much are you planning to spend?

€

151

€151

Average tax refund agency fee

€6

With Stamp

€3,99

Italy

Spain

Icon of a yellow receipt or bill with a rolled bottom edge on a dark green background.

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Register once

Create your STAMP ID in minutes directly. You can do it in our app or by scanning a QR code in any partner store. You only do this once.

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Pay without VAT at the checkout

Show your STAMP ID at the checkout. The VAT is removed from your total right there, in real time. Pay the final price with your preferred method.

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Obtain your validation from customs

At the airport/customs, simply validate your invoice

Pay without VAT in-store. Instant discount at checkout. The VAT savings stay in your card the moment you pay.

NO REFUNDS, NO WAITING

When your VAT savings stay in your pocket from the start, you can spend more on what you actually came to buy. No funds tied up waiting.

Boost purchasing power

The discount happens at the point of sale. You never have to chase a refund, file paperwork, or wait weeks to see the money.

No refund needed

No hidden fees. Up to 70% more convenient. Transparent, fixed fees per transaction. Significantly cheaper than traditional tax refund agencies and instant.

No hidden fees

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Store map

Browse all the shops where you can shop tax free.

Invoice history

Every purchase is automatically saved. See the real-time validation status so you always know where you stand.

Edit your profile anytime

Update your passport or travel details directly in the app, no re-registration needed.

Mobile app interface screen showing 'Home' page with welcome message 'Welcome to Stamp!' and options to learn how Stamp works and discover nearby shops. The screen includes a section titled 'Newest Stores' displaying a photo of a clothing store interior with hanging clothes on racks and two ceiling lamps.

Customs approval confirmation showing instructions to go to the EU Customs office with unused goods and validate 100% tax-free invoices. Three invoice entries labeled 'Stamp' with amounts €247.00, €100.00, and €98.89, where the first two are marked Pending in yellow labels and the last is marked Approved in a dark green label.

Do I need to download an app to use STAMP?

No, it’s not necessary.

You can register by yourself in store and get your personal STAMP ID by scanning the QR code and just share your ID at checkout. Merchants can register you too. Easy and fast!

Why do I have to share my contact details?

They become your STAMP ID. It links your passport and payment card info securely so you don’t have to re-enter them every time you shop in a store that offers Stamp.

What do I have to do at customs?

To complete your Tax Free purchase, you must obtain the customs validation required for the country where you shopped and your travel route.

Purchases in Italy: The goods must leave the EU by the end of the third month following the month of purchase. Present your Tax Free invoice and the identity document listed on it to the appropriate customs office. Keep the goods unused and available for inspection.

Purchases in Spain: If you leave the EU through Spain, present your electronic Tax Free document (DER) at a DIVA kiosk. If the kiosk directs you to customs, follow the instructions and keep the goods available for inspection. Make sure you meet the deadline applicable to your departure from the EU.

If you leave the EU through a country other than the one where you shopped: Follow the procedure at the appropriate customs office. For purchases made in Spain, bring a printed copy of your DER to present to customs at your exit point. Once you have obtained customs validation, email STAMP a photo of the validation. This applies to purchases made in both Italy and Spain.

If you have a connecting flight or goods in checked luggage: Check with customs where to obtain validation before checking in your luggage.

The discount applied at checkout does not replace customs validation.

Why do I need to provide my credit or debit card details?

The store places a temporary hold (pre-authorization) on your card for the VAT amount. This is just a security step, no actual charge, and it ensures your VAT savings are guaranteed after customs validation.

What about my passport or identity card? Why is it needed?

By law, only non-EU residents qualify for VAT-free shopping. Your passport and identity card confirms your residency status and lets you benefit from the VAT exemption.

Can I use STAMP at any store?

STAMP is offered in stores across Italy, including many popular boutiques and shops.

Look for the STAMP sign and ask for it at checkout!

You can also browse all participating stores directly in the STAMP app, so you always know where you can shop and save.

Do I have to stop using other TaxFree services?

No. STAMP doesn’t require exclusivity. You can use any service you like but once you stop paying VAT upfront, it’s hard to go back to waiting for a refund.

Read all FAQs

Pay without VAT and skip the Tax Refund process