how it works

Real Tax Free in just a few steps

STAMP manages the Real Tax Free transaction and assesses the risk. Eligible travellers pay without the VAT-equivalent amount at checkout and complete the required customs validation.
Get started for free
White square key with a black QR code icon, featuring four smaller squares arranged in a grid pattern.
User icon with a plus sign indicating an add or new user action button.
1

Register/Identify the shopper

Three ways to register. Zero friction.
via the app
Smartphone screen showing a loyalty app homepage with welcome message, map to discover nearby shops, and buttons for downloading from the App Store and Google Play.

Via the Stamp App

The customer downloads the STAMP app, creates their profile and arrives at checkout already registered.
in-store
A dark green tabletop sign with a QR code and text reading 'Shop with Real Tax Free' and 'Register now, No invoice needed' on a beige background.

Via QR code

Show the customer the STAMP QR code at the counter or from the Merchant Portal. The customer scans it and registers on their phone.
User interface of Stamp software showing a New Client form with fields for name, last name, document type, document number, and email, alongside Save and Cancel buttons. The left sidebar menu includes Search, Home, Dashboard with sub-items Overview, Notifications (10), Transaction history, Projects, Tasks, Reporting, and Support.

Directly through the Merchant Portal

If the customer has difficulty registering, your team can help by registering them through the Merchant Portal.
Checklist for activating Real Tax Free in your store in Spain
checklist-for-activating-real-tax-free-in-your-store-in-spain
2

Generate Tax Free invoice

Generate your invoices instantly through the Stamp portal & get real time invoice status.
Screenshot of an online form titled 'REAL TAX FREE Form' by Stamp, showing fields for invoice details including invoice number and an option to read from a file, and EU departure details with departure date set to 23/04/2026 and country of departure set to Spain.

Generate the invoice from the Merchant Portal

Select the registered customer and enter the sale details. The retailer issues the required Tax Free documentation through the agreed process. You can view transactions in the dashboard.
Laptop screen displaying code for initiating a VAT-saving transaction at the point of sale, including JSON headers with authorization and content-type, an asynchronous function call to await a transaction response, and a console log statement outputting transaction ID and VAT saved in Spanish.

Connect Stamp directly to your POS

As an alternative to the portal, you can explore integrating STAMP with your POS system. Check compatibility and the required steps with STAMP and your provider.
3

Let your customer pay without VAT

Your customer pays the VAT-free price directly, with their own preferred payment method.
Receipt graphic showing a yellow tag with a lightning bolt icon and the text 'Stamp guarantee', a line showing 'Vat removed' with minus 33 euros and 3 cents, and a total of 136 euros and 82 cents.

VAT is always guaranteed by Stamp

For every Real Tax Free transaction, STAMP guarantees the retailer payment of the VAT-equivalent amount, even if the traveller does not complete customs validation.
Read the Real Tax Free activation checklist
contact us

Start maximizing visit potential

Join the merchants already simplifying Tax Free, attracting tourists, and offering frictionless payment experiences.
Request a demo
Digital receipt showing a tax-free purchase with original total €120.83, tax -€20.83, and final price €99.17, with a note that tax-free is applied instantly. A label on the left indicates a 27% increase in tourist spending per visit. Two buttons below the receipt read 'Without Stamp' and 'With Stamp'. A smiling woman's profile picture appears to the right.